The service was acquired by Facebook in 2014 for $19 billion. (Reuters) - WhatsApp, a popular messaging service owned by Facebook Inc, suffered a global outage for about an hour on Sunday before the problem was fixed. ![]() WhatsApp’s is used by more than 1.2 billion people around the world and is a key tool for communications and commerce in many countries. For hundreds of millions of people outside Matamoros, WhatsApp is much more than a messaging platform: it is their main avenue for generating income and seeking government and emergency services. Many users switched to rival system Telegram, which has picked up millions of customers in Brazil after two previous WhatsApp outages resulting from court orders. In Brazil, where the professional class relies heavily on the messaging service, WhatsApp was down for about two and a half hours. For tens of millions of people worldwide whose personal and professional lives play out on WhatsApp, the instant messaging app’s blackout was more than a mere inconvenience. Data from the website suggests the outage is affecting users of Facebook services. It affected people who use the service on Apple Inc’s iOS operating system, Alphabet Inc’s Android and Microsoft Corp’s Windows mobile OS. Downdetector, which tracks outages, logged nearly 80,000 reports for WhatsApp and more than 50,000 for Facebook. WhatsApp was down in parts of India, Canada, the United States and Brazil, according to Reuters journalists. We have now fixed the issue and apologize for the inconvenience,” WhatsApp said in an email late Wednesday afternoon. Whatsapp allows users to send and receive messages, photos, and other information and is considered an alternative to text messages or SMS. Nevertheless, another widespread outage has not been reported to date. The company also specified that a Domain Name System error caused the outage. Back then, Mark Zuckerberg apologized to users for the inconvenience they faced. “Earlier today, WhatsApp users in all parts of the world were unable to access WhatsApp for a few hours. To recall, WhatsApp faced a major outage in October 2021, along with other apps such as Instagram and Facebook. ![]() (Reuters) - WhatsApp, a popular messaging service owned by Facebook Inc, suffered a widespread global outage on Wednesday that lasted for several hours before being resolved, the company said. An illustration photo shows the Whatsapp application logo on a mobile phone in Rio de Janeiro, Brazil, May 2, 2016.
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